External Access Requests
West Tennessee Healthcare provides a comprehensive system for accessing patient records and medical information through Epic. Whether you’re a healthcare provider, employee, or patient, we’ve made it simple to request access tailored to your specific needs
External Users (Non-WTH Staff)
External users, such as non-WTH clinics, physician extenders, and third-party entities, can request access to manage and track patient records securely.
Common request types include:
- Non-WTH Clinic Providers and Staff
- Post-Acute Providers
- Insurance Companies
- External ROI Entities
- Third-Party Billers
- Physician Extenders
What you can do with access:
- Review patient charts, including office visits, ER encounters, and inpatient records
- Receive real-time notifications for medical events
- Place orders for labs, imaging, and referrals
- Manage upcoming appointments and adjust custom views
To request external access, visit this External User Application Access Request Form and complete it for each user needing access:
Internal Users (WTH Employees, Students & Instructors)
Internal users, including employees, students, and instructors, can request Epic access based on their roles.
Managers should complete the IS Application Request form to verify employee credentials.Request Employee Access
Access requests should be completed through the IS Application Request form by instructors.Request IS Access
Important: Training is required before access is granted.
For Patients
Patients can access their medical records quickly and securely through MyChart, a free online tool provided by West Tennessee Healthcare.
With MyChart, patients can:
- View test results and provider notes
- Schedule appointments
- Manage prescriptions and more
To set up or access your MyChart account, visit this Patient MyChart Access portal:
NONDISCRIMINATION NOTICE STATEMENT
West Tennessee Healthcare (WTH) does not exclude, deny benefits to, or otherwise discriminate against
any person on the grounds of race, color, national origin, age, religion, disability, Limited
English Proficiency or sex, including discrimination based on gender identity, sexual orientation,
sex stereotyping or pregnancy in admission to, participation in, or receipt of the services and
benefits under any of its programs and activities, whether carried out by WTH directly or through a
contractor or any other entity with which WTH arranges to carry out its programs and activities.
For further information about this policy, contact Amy Garner (731) 541-9914.
