Coronavirus Disease 2019 (COVID-19)
March 31, 2020
In our continued effort to prevent the spread of illness, effective immediately, West Tennessee Healthcare has halted the delivery of non-essential items being delivered to patients. This includes items such as flowers, fruit baskets, Easter baskets, etc. Family members are allowed to drop off essential items such as toiletries.
March 24, 2020
West Tennessee Healthcare have set up novel coronavirus (COVID-19) testing sites. All patients are asked to call ahead of going to the clinic. Every patient will be screened on the phone, and patients will be given specific instructions to follow. Patients will be instructed to:
- Remain home and self monitor OR,
- Schedule a telemedicine visit OR,
- Instructed to come to our designated testing locations for evaluation and testing.
West Tennessee Medical Group UT Medicine, 31 Physicians Drive, Jackson, (731) 423-1932
West Tennessee Medical Group Prime Care Selmer, 270 E. Court Avenue, Selmer, (731) 645-7932
All patients who present to our clinic locations will be required to wear a mask and clean their hands prior to entering the clinic. Restrooms and sanitizer are available at clinic entrances.
March 19, 2020
In our continued efforts to prevent the spread of illness of the novel coronavirus (COVID-19) and to protect our patients and healthcare workers, effective immediately, we are prohibiting visitors in our inpatient facilities with limited exceptions.
NO visitors will be permitted to our inpatient facilities. The only exceptions will be:
- One parent or legal guardian of the patient who is a minor.
- Obstetric patients may have one support person to accompany them.
- Neonatal Intensive Care Unit (NICU) patients may have two parents who must remain in the room the duration of the visit.
- Patients at end-of-life may have a very limited number of visitors who must remain in the room for the duration of the visit.
- Patients undergoing surgery or procedures may have one visitor before and immediately after the procedure/surgery.
- If a single, approved designated visitor meets an exception, this individual must be determined at the time of hospitalization and may not be changed during hospital stay.
“We continue to evaluate our visitation policies in an abundance of caution to do what is best for all those we care for,” stated James Ross, President and Chief Executive Officer.
To limit the spread of infectious disease, approved visitors will still be asked questions, to understand if they are experiencing any symptoms such as fever, cough or shortness of breath. Visitors exhibiting flu-like symptoms will be prohibited from visiting patients.
We understand that this may be difficult for visitors and patients, but these changes have been implemented to protect the wellbeing of all of our patients, providers and staff, which is our top priority.
We reserve the right to further restrict visitation to our facilities as the situation changes. We are also coordinating our activities with our local health department directors and will follow guidance from them if they direct us to take additional actions that they deem necessary to protect the health of the public.
We will continue to provide updates as we receive them.
West Tennessee Healthcare is here to help in the fight against COVID-19, also known as the Coronavirus. To assist in preventing the spread of this virus within our communities, we request and encourage you to comply with the following practices before visiting any of our clinic locations.
- Call ahead before coming to alert staff if any of the following are true for you:
- You are experiencing cough, fever or shortness of breath.
- You have traveled internationally in the last 30 days.
- You have been in contact, even if only briefly, with a person who was diagnosed with COVID-19.
- Limit the number of guests accompanying you for the visit to one, unless other arrangements are necessary. All guests will be required to complete COVID-19 verbal screening questions before being allowed to stay with you for your visit.
Also please be aware that anyone working, visiting or seeking care at any of our locations, who are experiencing cough, fever, or sneezing will be required to wear a mask throughout their entire visit to the clinic.
Please know West Tennessee Healthcare is focused on helping keep our patients and communities safe from COVID-19.
March 3, 2020
West Tennessee Healthcare has been preparing for the arrival of patients with COVID-19. We are ensuring our staff are trained, equipped and capable of providing care to all our patients.
Our goal is to:
- Prevent the spread of respiratory diseases.
- Promptly identify, isolate, and care for patients with possible COVID-19.
- Regularly update and educate all staff related to COVID-19.
Protecting our Patients and Visitors
- Education for all visitors is posted. All visitors are asked to avoid visitation if they have symptoms of a respiratory infection.
- The system visitation policy will be re-evaluated as the situation progresses, including the possibility of restricting visitation to rooms of patients with confirmed or suspected COVID-19.
Protecting Yourself and Your Family
- Wash your hands and use alcohol based hand sanitizer multiple times per day.
- Cover your cough and sneeze.
- Consider restricting travel as this situation develops.
- Stay home if you are sick.
Listen to a special episode of We Talk Health all about Coronavirus (COVID-19). Dr. Lisa Piercey, the TN Commissioner of Health, Dr. Claude Pirtle, and Dr. Mike Revelle and Will Kwasigroh sit down and discuss what we know about the Coronavirus, as of March 10, 2020. We are constantly learning new things about the virus, and we will be updating the public as we learn more information.
Answers to your most common questions about Coronavirus | February 27, 2020
Health System Taking Proactive Measures to Screen Visitors | March 13, 2020
CEO Issues Memo to Thank Staff During Crisis | March 16, 2020