Skip to main content
Alert icon
COVID-19 Resources Click here for details.

Nondiscrimination Policy

Title VI of the Civil Rights Act of 1964 requires that federally assisted programs be free of discrimination.  The Tennessee Department of Health also requires that its services be offered to all eligible persons.  Jackson-Madison County General Hospital District (“the District”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). The District does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

The District:

  • Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats).
  • Provides free language services to people whose primary language is not English, such as qualified interpreters and information written in other language

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact Interpreter Services at (731) 541-4676 or page them at (731) 935-5690.  They are available from 8:00 a.m. to 4:30 p.m., Monday – Friday.  After hours and weekends, please call the operator at (731) 541-5000.

If you believe that the District has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance in person or by mail, fax, or email with the Civil Rights Coordinator:  Amy Garner, VP/Chief Compliance Officer

Jackson-Madison County General Hospital District

620 Skyline Drive, Jackson, TN 38301

Telephone:  (731)541-2970          Fax: (731)541-9404

Email: Amy.Garner@WTH.org

If you need help filing a grievance, the Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:  U.S. Department of Health and Human Services

200 Independence Ave., SW Room 509F, HHH Building Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

 

ATTENTION: If you speak English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call 1-731-541-4676 or speak to your provider.

Spanish  Español

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. También están disponibles de forma gratuita ayuda y servicios auxiliares apropiados para proporcionar información en formatos accesibles. Llame al 1-731-541-4676 o hable con su proveedor.

Arabic     العربية

تنبيه: إذا كنت تتحدث اللغة العربية، فستتوفر لك خدمات المساعدة اللغوية المجانية. كما تتوفر وسائل مساعدة وخدمات مناسبة لتوفير المعلومات بتنسيقات يمكن الوصول إليها مجانًا. اتصل على الرقم 1-731-541-4676  (1) أو تحدث إلى مقدم الخدمة”.

Vietnamese           Việt

LƯU Ý: Nếu bạn nói tiếng Việt, chúng tôi cung cấp miễn phí các dịch vụ hỗ trợ ngôn ngữ. Các hỗ trợ dịch vụ phù hợp để cung cấp thông tin theo các định dạng dễ tiếp cận cũng được cung cấp miễn phí. Vui lòng gọi theo số 1-731-541-4676 Người khuyết tật:  hoặc trao đổi với người cung cấp dịch vụ của bạn.

Haitian Creole      Kreyòl Ayisyen

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd aladispozisyon w gratis pou lang ou pale a. Èd ak sèvis siplemantè apwopriye pou bay enfòmasyon nan fòma aksesib yo disponib gratis tou. Rele nan 1-731-541-4676 oswa pale avèk founisè w la.

Gujarati          ગુજરાતી

ધ્યાન આપો: જો તમેગુજરાતી બોલતા હો તો મફત ભાષાકીય સહાયતા સેવાઓ તમારા માટ ઉપલબ્ધ છે. યોગ્ય ઑક્ઝિલરી સહાય અનેઍઝસેક્સબલ ફૉમેટમાાંમાક્હતી પૂરી પાડવા માટની સેવાઓ પણ ક્વના મૂલ્યેઉપલબ્ધ છે. 1-731-541-4676 પર કૉલ કરો અથવા તમારા પ્રદાતા સાથેવાત કરો.

Japanese        日本語

注:日本語を話される場合、無料の言語支援サービスをご利用いただけます。アクセシブル(誰もが利用できるよう配慮された)な形式で情報を提供するための適切な補助支援やサービスも無料でご利用いただけます。1-731-541-4676までお電話ください。または、ご利用の事業者にご相談ください。

 Kabuverdianu [Portuguese (Capo Verde)]         Kabuverdianu

ATENÇÃO: Caso fale Kabuverdianu, existem serviços de assistência linguística gratuitos disponíveis. Estão também disponíveis apoios e serviços auxiliares adequados para prestar informações em formatos acessíveis. Ligue 1-731-541-4676 ou contacte o seu operador.

Burmese        မြန်မာ

သတိပြုရန်- သင်က မြန်မာဘာသာစကား ပြောဆိုပါက၊ အခမဲ့ ဘာသာစကားအကူအညီ ဝန်ဆောင်မှုများကို ရနိုင်ပါသည်။ အသုံးပြုနိုင်သော ဖော်မတ်များဖြင့် အချက်အလက်များ ဖော်ပြပေးရန် သင့်လျော်သော အရန်အကူအညီများနှင့် ဝန်ဆောင်မှုများကိုလည်း အခမဲ့ ရရှိနိုင်ပါသည်။ 1-731-541-4676 သို့ဖုန်းခေါ်ပါ သို့မဟုတ် သင်၏ ဆောင်ရွက်ပေးသူနှင့် စကားပြောပါ။

Hindi       हिंदी

ध्यान दें: यदि आप हिंदी बोलते हैं, तो आपके लिए निःशुल्क भाषा सहायता सेवाएं उपलब्ध होती हैं। सुलभ प्रारूपों में जानकारी प्रदान करने के लिए उपयुक्त सहायक साधन और सेवाएँ भी निःशुल्क उपलब्ध हैं। 1-731-541-4676 पर कॉल करें या अपने प्रदाता से बात करें।

 Bengali   বাাংলা

মন ান াগ দি : দি আপদ বাাংলা বনল তাহনল আপ ার জ য দব ামূনলয ভাষা সহায়তা পদরনষবাদি উপলব্ধ রনয়নে। অ্যানেসন াগয ফরমযানে তথ্য প্রিান র জ য উপ ুক্ত সহায়ক সহন াদগতা এবাং পদরনষবাদিও দব ামূনলয উপলব্ধ রনয়নে। 1-731-541-4676  ম্বনর কল করু অ্থ্বা আপ ার প্রিা কারীর সানথ্ কথ্া বলু ।

 Bosnian          Bosanski

PAŽNJA: Ako govorite bosanski, dostupne su vam besplatne jezičke usluge. Odgovarajuća pomagala i usluge za pružanje informacija u pristupačnim formatima takođe se pružaju besplatno. Pozovite 1-731-541-4676 ili kontaktirajte svog pružatelja usluga.

Romanian Română

ATENȚIE: Dacă vorbiți Română, aveți la dispoziție servicii gratuite de asistență lingvistică. Consultanța și serviciile auxiliare corespunzătoare pentru furnizarea de informații în formate accesibile sunt, de asemenea, disponibile gratuit. Sunați la 1-731-541-4676 sau vorbiți cu furnizorul dumneavoastră.

فارسیPersian –

توجه: اگر به زبان فارسی صحبت می‌کنید، خدمات کمک زبانی رایگان برای شما در دسترس است. وسایل و خدمات کمکی مناسب برای ارائه اطلاعات در قالب‌های قابل دسترس نیز به صورت رایگان در دسترس است. برای تماس با شماره 17315414676- یا صحبت با ارائه‌دهنده خدمات خود، تماس بگیرید.

Chinese 中文

注意:如果您会说 中文,则可以享受免费的语言协助服务。 我们还免费提供适当的辅助工具和服务,以便无障碍格式提供信息。 请致电1-731-541-4676或咨询您的医疗服务提供者。

Georgian ქართული

ყურადღება: თუ თქვენი ენაა ქართული, თქვენთვის ხელმისაწვდომია ენობრივი დახმარების უფასო მომსახურებები. ასევე, უფასოდაა ხელმისაწვდომი შესაბამისი დამხმარე საშუალებები და მომსახურებები, რომ მოსახერხებელ ფორმატებში მოგაწოდოთ ინფორმაცია. დარეკეთ ნომერზე 1-731-541-4676 ან გაესაუბრეთ თქვენს პროვაიდერს.


NONDISCRIMINATION NOTICE STATEMENT
West Tennessee Healthcare (WTH) does not exclude, deny benefits to, or otherwise discriminate against any person on the grounds of race, color, national origin, age, religion, disability, Limited English Proficiency or sex, including discrimination based on gender identity, sexual orientation, sex stereotyping or pregnancy in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by WTH directly or through a contractor or any other entity with which WTH arranges to carry out its programs and activities.

For further information about this policy, contact Amy Garner (731) 541-9914.